This consultancy was done remotely with EY Consultoria and Plano A.
The Americanas group is formed by the companies Lojas Americanas, Local, Ame Digital, Americanas.com, Americanas Express, Submarino, Shoptime, and others. And automation was their big problem.
We develop a strategic plan, a communication plan, and processes to implement them. We use many Design Thinking tools to think deeply and wisely about your questions. We also offer a Continuous Innovation Program, based on Immersion, Co-creation, Prototyping, and Implementation.